Mission and values
Our vision is to be a world-leader in the provision of airport facilities and travel services, delivering value for all stakeholders.
We are on a mission to make our airports and travel services the number one choice for travellers and airlines
At MAG, our role is to connect our customers to the world with great airport experiences and innovative travel services.
1. People at our core
Customers and colleagues
We are all united by a shared purpose to connect people with the world, we take the time to truly understand what’s important to our customers and partners.
We couldn’t do all this without our colleagues. That’s why we’re committed to energising and inspiring people, and continuously improving the colleague experience.
2. Growing every day
Results and innovation
We are performance-focused, with a commitment to excellence in the delivery of real, tangible results.
We keep our finger on the pulse of the industry, responding to the evolving needs and expectations of all our stakeholders. This helps us to continually improve and deliver more value to our customers.
We support colleagues in their personal growth journeys and celebrate success.
3. Safe hands
The safety and security of colleagues, customers and service partners is our number one priority.
We can be trusted to deliver on our promises, acting with the highest standards of honesty, integrity and responsibility.
We care about each others’ wellbeing and create a safe space for people to do their best work.
4. Power of teamwork
We believe we are more than the sum of our parts. That’s why we continually seek to work together with our colleagues, partners and communities to reach the best solutions.
We are inclusive, respectful and open to different perspectives. We strive for the success of our teams, airports, passengers and the business.
5. Sustainable future for all
We are committed to sustainable growth and protecting the long-term future of our planet andour business. We are working with others to drive sustained progress towards helping the UK aviation industry achieve net zero emissions by 2050.
We are supporting and contributing to the regions where we operate, developing sustainable initiatives with our communities to benefit everyone.